Black screen at boot

Discussion in 'Acronis True Image Product Line' started by fred2193, Nov 4, 2004.

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  1. fred2193

    fred2193 Registered Member

    Joined:
    Nov 1, 2004
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    Hello,

    I have a little problem with acronis true image 8 build 774. When i boot with bootable rescue cd, its ok and restore image it s ok too. But when i active startup recovery manager, i have a black screen after select acronis in boot menu after pressed F11.

    i disable network and usb on bios but the problem persist.

    Have you a solution or an upgrade for resolve this problem?
     
  2. fred2193

    fred2193 Registered Member

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    Nov 1, 2004
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  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello fred2193,

    Thank you for using Acronis True Image (http://www.acronis.com/products/trueimage/).

    Please let me know where you created Acronis Secure Zone. The thing is that you should have the drive with Acronis Secure Zone connected to your computer and powered in order to use Acronis Startup Recovery Manager.

    Thank you.
     
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