BkSOD on a given Windows Update

Discussion in 'other software & services' started by emmjay, Sep 21, 2016.

  1. emmjay

    emmjay Registered Member

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    Microsoft says that Windows Updates do not cause BkSODs. They never lie :isay:.

    I keep getting a BkSOD after Windows Security Update KB3146706 for W7/32 is installed. All other updates install and configure just fine and it is just this update that gives me grief. The KB was released with known issues as an optional update on April 12. It is now important/recommended. I assumed that after it was moved over to important the issues were resolved, but not so. It installs and after the configuration goes to 100%, I get the black screen, no flashing disk icon, no cursor. I have to cold boot in Safe Mode. Windows immediately indicates that the configuration did not complete successfully and it reverts.

    Others have reported getting a BSOD with this update. Unfortunately a BkSOD has no error code. Looking for some other cause. My hardware is OK (graphics, video, power, temp, dust bunnies). I ran tweeking.com repair windows but I still have the problem. Anything else I should chase down?

    I need to get this resolved before the October rollups start as this KB is going to be bundled into the cum. updates. I'll be forced over to the security-only updates to avoid it (as they will not be cumulative).
     
  2. Circuit

    Circuit Registered Member

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  3. NormanF

    NormanF Registered Member

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    BSOD is usually caused by a corrupted or a badly coded hardware driver.

    It can be a pain chasing down what needs to be updated to resolve the issue.
     
  4. stapp

    stapp Global Moderator

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    Does the Windows Event viewer show any errors around the time of the failed updates? (either in application or system)

    (The only BkSOD I've had was on my Win 10 machine and was due to a conflict with Nvidia graphics drivers. They wouldn't uninstall correctly either so I removed Nvidia using Guru3d and just used the onboard Radeon instead.)
     
  5. emmjay

    emmjay Registered Member

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    Stapp, I see some errors with WinPrivacy. Other than that nothing of consequence.
    The event viewer states that KB3146706 failed with error code 0x80070643.
     
  6. ronjor

    ronjor Global Moderator

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  7. emmjay

    emmjay Registered Member

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    Tnx Ron, but that fix is for Net Framework. This update is a security update for Windows OLE (released April 12).
     
  8. ronjor

    ronjor Global Moderator

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  9. stapp

    stapp Global Moderator

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  10. emmjay

    emmjay Registered Member

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  11. emmjay

    emmjay Registered Member

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  12. emmjay

    emmjay Registered Member

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    Checking System Update Readiness.
    Binary Version 6.1.7601.22471
    Package Version 26.0
    2016-09-22 11:47

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 1160
    No errors detected

    @stapp . it was worth running. It has confirmed that there are no problems at my end.

    After that I ran the MS WU troubleshooter.
    I ran it on both Windows Update and BITS. Problems were found and fixed, except for one. Unfortunately I do not know if the unfixed issue is what is causing the problem.


    I have decided to download the update MSi instead of using the file sent from WU. I'll try to install it and see what happens.
     

    Attached Files:

  13. emmjay

    emmjay Registered Member

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    Just finished installing the MSI - it worked.

    It is possible that the issues found by the troubleshooter were the problem (specifically BITS). Maybe the file sent via WU was corrupted.

    Tnx to @ronjor and @stapp - I appreciate your help. I am sure this is not the last WU mystery we will face.
     
  14. stapp

    stapp Global Moderator

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    Glad to hear you are all sorted now emmjay :thumb:
     
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