BitDefender Persistent Update Error

Discussion in 'other anti-virus software' started by Randy_Bell, Apr 19, 2005.

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  1. Randy_Bell

    Randy_Bell Registered Member

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    I am getting a large download followed by an error {see screenshots in this and following post}:
     

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  2. Randy_Bell

    Randy_Bell Registered Member

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    The previous post showed the large download {~ 1.4 Megs}, this is the persistent error I'm getting, now about four or five times. I even tried going to FTP Site and downloading {cumulative.zip + daily.zip}, and that does give me an increased signature count, but I still get the same thing {error} when I run the Program Updater. I surely hope Softwin fixes this; I only run BD as manual backup to NAV but no offense to anyone, I have never encountered this type of update problem before. This is not a good thing. Maybe the download is corrupt? Anyone have any ideas?
     

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  3. Thats the way the free version works on my machine....sometimes flawlessly
    other times....ye gads...I have the same problems you do.
    All I can say is try later
     
  4. dan_maran

    dan_maran Registered Member

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    I have a feeling it is just due to the siza of the file and BD's amount o users, etc. the only way I knew I had a big one for my BD was the GData download was about 1.4 MBs, so as stated above you might want to just give it a few hours or so. HTH
     
  5. Mele20

    Mele20 Former Poster

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    Hmmm..that is a huge one. I can't get it either. Tried repeatedly and it claims it has downloaded and installed. But the systray icon doesn't disappear for a few seconds and I don't see the splash screen so I know I didn't actually get it.
     
  6. JerryM

    JerryM Registered Member

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    Mine appears to have downloaded the update, but then does not install and says that an error occurred while performing the update.
    This has been going on all day. I have the paid version.

    Boy, it seems that every few days there I have some sort of problem with BD.

    I suspect that I am not going to renew my license.

    EDIT
    I just tried to get the support chat line, but 5 were ahead of me. I emailed them.

    Jerry
     
    Last edited: Apr 19, 2005
  7. Firecat

    Firecat Registered Member

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    Just when I lean towards BitDefender, this happens.

    When I lean towards NOD32, something else happens :'(

    I'm cursed.
     
    Last edited: Apr 19, 2005
  8. Firecat

    Firecat Registered Member

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    OK Guys here's an update:

    I just spoke to Sabina from Softwin Tech support. The update problems are currently being fixed. All users should try updating later.

    Regards,
    Firecat
     
  9. JerryM

    JerryM Registered Member

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    Firecat, I am more and more leaning toward Avast when my license runs out.
    NAV gets a lot of badmouth, but in the 5 years I used it as my "only" I never had one second of problems. BD has been a headache in the approx 3 months I have had it.
    As I have posted in effect, I believe that any one of the freebies combined with good anti spyware, an AT, and firewall will keep me as safe as any combination with the top rated AVs.
    I think that is the way I will go.

    EDIT Glad you were able to get through. Thanks for the update.

    Jerry
     
  10. Mele20

    Mele20 Former Poster

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    I just got it and with no problems. Very fast update.
     
  11. Firecat

    Firecat Registered Member

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    Guess they fixed it then :D
     
  12. Nika

    Nika Registered Member

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    bitdefender updat no prob her.
    notice ~100.000 to ~140.000 sig in les then 3 month.
     
  13. Firecat

    Firecat Registered Member

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    So you did join Wilders' after all!

    Thanks a lot for joining :)
     
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