BitDefender 8 Professional Plus update problem

Discussion in 'other anti-virus software' started by Niels, Jul 29, 2005.

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  1. Niels

    Niels Registered Member

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    When I try to update BD keep looking after updates but don't find them. I can resolve the problem by closing the realtime-protection and restart all the services then I be able to update. What could be the cause of my problem ?
    I am using windows home edition with sp2, windows firewall is disabled. Other security programm's installed : ewido security suite, the cleaner 4.1 professional,Trojanhunter 4.2 , zonealarm security suite but with antivirus disabled.

    Thanks in advance
     
  2. FastGame

    FastGame Registered Member

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    Did you try to uninstall BD then reinstall ?
     
  3. Niels

    Niels Registered Member

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    Not yet but I already send an email to(o) their technical support.
    At the moment BD is updating fine. But sometimes I am not be able to update my virusdefinitions.

    Thanks a lot for your reply FastGame
     
  4. FastGame

    FastGame Registered Member

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    I know in ZoneAlarm BitDefender wants to act as server (I don't know why), is it allowed server rights in ZA ?
     
  5. Niels

    Niels Registered Member

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    Yes , I've already allowed it to act as a server , I already tried to temporaly shutdown zonealarm but then BD couldn't find updates. But save Zonealarm the settings of the previous verion because I recently update it. Thanks again.
     
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