On two different machines now I have noticed this big problem when using a rescue cd created by true image 768 or 771: After the logo is displayed, after the Loading, please wait.... is displayed, two error messages come up with the following: usb.c: error getting string descriptor 0 (error=-84) usb.c: error getting string descriptor 0 (error=-84) I happen to be using a USB mouse/keyboard. The program then loads fine, however if I try to do a create image or restore image, the process will not work unless I am moving my mouse. As soon as I stop moving the mouse, all HD activity ceases. So for the entire process my mouse has to be moving back and forth. I disconnect the USB keyboard/mouse and hook up a serial mouse and serial keyboard. The error message is then gone. So I try another backup, and now the rescue cd is having heart attacks. A 4 minute backup now takes 40 minutes, as for every 1 second it spends backing up it spends 3 seconds idle doing nothing (moving mouse does nothing). It just keeps freezing where the mouse/keyboard cant do anything. The HDs are regular ATA drives hooked to the motherboard, not using any third party controller or chip. Motherboards tested on have i875 and i865 chipsets. So, what the heck is wrong with this?