BIG Problems With DVD Image

Discussion in 'Acronis True Image Product Line' started by webdude, Mar 3, 2005.

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  1. webdude

    webdude Registered Member

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    Hi

    I am a newbie to the software. I have only just installed it and am having problems creating an image to an external dvd+/-rw usb 2.0 drive. I am using a dvd+/-rw disk.

    I am using the create image wizard, after click the proceed button I get a popup message

    I00640003: Please insert the first media. Please insert a cd and then press ok when you are ready or cancel to cancel the operation. Etc etc etc.

    I want to create an image and boot disk of a fresh install.

    Thanks

    WD
     
  2. jmk94903

    jmk94903 Registered Member

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    Can you create a DVD disk with the software that came with the external DVD drive? That would confirm that you have installed any necessary drivers.

    TrueImage can only write to pre-formatted DVD+RW or DVD-RW disks using packet writing software such as Roxio Drag-to-Disk on Nero InCD. The Roxio software can format a DVD+R disk also. Check that you have a program of this type installed, format your DVD disk and try again.
     
  3. webdude

    webdude Registered Member

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    i am using nero incd. so TI cant right directly to the dvd drive?

    thanks

    wd
     
  4. Menorcaman

    Menorcaman Retired Moderator

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    Hello wd,

    Yes. Make sure InCD is running in the background and your DVD+/-DVD is UDF formatted (open Windows Explorer, right click on your DVD burner and select InCD Format) prior to creating the image.

    If not already using version 4.3.11.1 of InCD I strongly recommend that you download and install <Update-Package 3 from Nero's web site>. This latest version automatically disables Windows XP's own drag-and-drop CD recording feature that could sometimes prevent TI imaging to CD/DVD.

    Regards
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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