bi.dll

Discussion in 'adware, spyware & hijack cleaning' started by sally, Apr 26, 2004.

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  1. sally

    sally Registered Member

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    does anyone know how to remove the files bi.dll, biprep.exe and all other associated files as they keep returning to the system after i have removed them. ta.
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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  3. sally

    sally Registered Member

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    Dear Pieter,

    Thanks for your help. That seems to have worked. However, I may have accidently deleted something I shouldn't have...whenever any of the users on my computer logs off now, it comes up with rundll32.exe is not responding...then you can either press "end now" or wait til all the bars work their way towards the end... Is that related at all, and is it anything to worry about? I restarted the computer and logged on and off all four users and it continued to do so.
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

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    Hi sally,

    Just guessing, but I think a file called bridge.dll (spyware) was removed, but the startup entry was left intact.

    I will need a HijackThis log after all, to help you get rid of that error.

    Regards,

    Pieter
     
  5. sally

    sally Registered Member

    Joined:
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    Posts:
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    Hi Pieter,

    Thanks for your help. Sorry haven't had a chance to deal with this again until now. Here is the copy of my HijackThis log....

    Logfile of HijackThis v1.97.7
    Scan saved at 12:03:57 AM, on 3/05/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\gearsec.exe
    C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
    C:\Program Files\Eset\nod32krn.exe
    C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
    C:\Program Files\Microsoft Hardware\Mouse\point32.exe
    C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
    C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    C:\Program Files\FarStone\RestoreIT!\RestoreIT!_XP\VBPTASK.EXE
    C:\Program Files\Messenger Plus! 2\MsgPlus1.exe
    C:\Program Files\Eset\nod32kui.exe
    C:\WINDOWS\System32\rundll32.exe
    C:\Program Files\ICQLite\ICQLite.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\WINDOWS\System32\RUNDLL32.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Microsoft Office\Office\OSA.EXE
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Canon\MultiPASS4\MPDBMgr.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Danielle\Local Settings\Temporary Internet Files\Content.IE5\ELCBY9Y1\HijackThis[1].exe

    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
    O4 - HKLM\..\Run: [POINTER] point32.exe
    O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
    O4 - HKLM\..\Run: [RestoreIT!] "C:\Program Files\FarStone\RestoreIT!\RestoreIT!_XP\VBPTASK.EXE" VBStart
    O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus1.exe"
    O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
    O4 - HKLM\..\Run: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -minimize
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
    O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus1.exe" /WinStart
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\RunOnce: [ICQ Lite] C:\Program Files\ICQLite\ICQLite.exe -trayboot
    O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
    O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
    O9 - Extra button: ICQ 4.0 (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O10 - Broken Internet access because of LSP provider 'imon.dll' missing
    O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .mpg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineSweeper.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
    O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.141/code/PWActiveXImgCtl.CAB
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://carpoint.msn.com/components/ocx/Survid/MSSurVid.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37862.2730092593
    O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78E} (SassCln Object) - http://www.microsoft.com/security/controls/SassCln.CAB
    O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://livesc03.rightnowtech.com/regionalexpress/regionalexpress/rnt/rnl/java/RntX.cab
    O16 - DPF: {E7DBFB6C-113A-47CF-B278-F5C6AF4DE1BD} - http://download.abacast.com/download/files/abasetup.cab
    O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary/SolitaireShowdown.cab
     
  6. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi sally,

    Welcome to Wilders!

    Your log looks clean. Are you still having problems?

    Regards,
    Kent
     
  7. sally

    sally Registered Member

    Joined:
    Apr 26, 2004
    Posts:
    5
    Hi Kent,

    Yes I am still having the problem where when I go to shut down the computer or switch users, rundll32.exe stops responding. I noticed that bridge.dll file that Pieter was talking about was listed in the log. Has the problem got anything to do with that?
     
  8. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    hi sally,

    Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
    These easily get lost in a Temp folder.

    Check the item below in HijackThis, close all windows except HijackThis and click Fix checked:

    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load

    Then reboot and the error should be gone.

    Regards,

    Pieter
     
  9. sally

    sally Registered Member

    Joined:
    Apr 26, 2004
    Posts:
    5
    Hi Pieter....Thanks so much, its all fixed now!
     
  10. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
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