“Betrayed by an app she had never heard of” – How TrueCaller is endangering journalists

guest · Jun 3, 2019

“Betrayed by an app she had never heard of” – How TrueCaller is endangering journalists
May 29, 2019
https://ifex.org/serious-privacy-concerns-raised-about-the-app-truecaller/

While TrueCaller may have laudable intentions, the privacy implications for people who end up in their database raise concerns. When a number is tagged, the person who is tagged ends up having their name and phone number stored on the TrueCaller database, despite not having consented – or even being aware – that their data was collected.
Click to expand...

She makes phone calls to her sources telling them clearly who she is, who she works for and what she is trying to achieve. One day, Chloe needs to meet with a source. She uses her local phone to order a cab from a cab company. Her number is shared with the driver, who calls her to confirm he has arrived. When she enters the cab, the driver greets her “So… you work for The Inquirer?”

What happened to Chloe is that one of her sources was using TrueCaller.
The source did not see the potential for harm and tagged Chloe’s number as “Chloe The Inquirer Journalist.” Now every time Chloe makes a phone call using that phone number, her name appears to TrueCaller users, like the cab driver, as “Chloe The Inquirer Journalist.”

Back in 2017, the Article 29 Working Party, an independent European advisory body on data protection and privacy, had already questioned TrueCaller’s compliance with data protection laws precisely because they process non-users’ data without their consent.
Chloe’s story shows the concrete risks that TrueCaller presents for people in vulnerable situations.
Click to expand...

zapjb · Jun 3, 2019

Very interesting.

Thanks mood.

guest · Jun 4, 2019

Come on... With her job, she shouldn't even use classic messaging and calls.
VOIP + Encryption + VPN is a must-use.

This case shows the ultimate truth about privacy and security, you can secure yourself like an ultra-paranoid, you can't control what is out of your reach (people, sites, etc...).

So do things simply but efficiently.

mirimir · Jun 4, 2019

Well, she should at least have separate personal and work numbers.

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“Betrayed by an app she had never heard of” – How TrueCaller is endangering journalists

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