Best place to purchase DVD or CD with Box for a gift

Discussion in 'Acronis True Image Product Line' started by Navilor, Nov 29, 2008.

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  1. Navilor

    Navilor Registered Member

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    Being aware that there are unscrupulous vendors out there:
    https://www.wilderssecurity.com/showpost.php?p=531693&postcount=1

    And knowing that there are certified national resellers:
    http://www.acronis.com/partners/resellers/locator.html?&country=215&actv=1&category=8

    I was wondering what is the best way to purchase two boxed copies of Acronis True Image Home 2009 for gifts for the holidays?

    I have tried the resellers and it seems you have to jump through a lot of hoops to purchase your software (Contact sales to set up an account that I would use once, etc). In addition I found it difficult to find Acronis True Image Home 2009 on any of those sites, and those that I did find it provided a download only option.

    I notice that on your website it can be purchased:
    http://www.acronis.com/homecomputing/products/trueimage/

    However it is, again, download only. Yes, I can purchase the CD for an additional amount, however I am unwilling to spend that amount of money on this software.

    That said, I am currently running Acronis True Image 10 and have found it an essential utility. It saved me big time when my hard drive crashed. I had just uploaded all of my pictures from a trip to Washington, DC and upon reboot it died. Making an image of the dead drive, replacing the drive, restoring the previous working image and then extracting the data from the failed drive image allowed me to recapture all of my data without any issue.

    Please let me know:
    1). Where I can purchase your software with the security of knowing the serial numbers are valid. Secure, as in if the serial number(s) are invalid I can get new ones without question for free as they are a reputable or certified reseller. I cannot make a purchase from a location or reseller that does not offer this guarantee.

    2). I can purchase the CD/DVD and not pay extra for that media.
     
  2. nb47

    nb47 Registered Member

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    I don't know WHERE offhand but they have a sale right before Christmas ; I got mine 2 years ago for $35. instead of $50. from Acronis themselves-good luck.:D
     
  3. Navilor

    Navilor Registered Member

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    Thanks for the information, however I am unable to wait past December 7th before making a purchase.

    I may be forced to make a different purchase for them. :(
     
  4. wtsinnc

    wtsinnc Registered Member

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  5. Navilor

    Navilor Registered Member

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    That is where I first purchased Acronis from about a year ago. I am very satisfied with the product.

    My concern is if I purchase it from Newegg (or another company) and:

    1). There is no serial number for some reason.

    2). The serial number is already registered.

    Exactly how screwed will my gift recipients be with regards to registering the product with that serial number or attaining a new serial number without having to purchase an additional one?

    Newegg is not a certified reseller (as listed on the link included above) so I do not know what any resolution process would include if there were an issue with the key being either nonexistent or already registered.

    Mine worked fine when I bought it. I do not want a difficult time for my relatives.
     
  6. CorkyG

    CorkyG Registered Member

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    Why not just drop in to BestBuy and get the retail boxed package?
     
  7. Navilor

    Navilor Registered Member

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    Good point.

    Am I guaranteed that the serial number will be included with it, not be previously registered and if there is a problem my relatives can return the opened software with no questions asked and be provided a version that is valid and currently unregistered?

    I do not want ambiguity on purchasing this. I want guarantees that if there is either a missing serial number or it has been previously registered that they can be provided with a new one.

    I fail to understand why this issue is difficult to answer. Should I be putting in a support ticket on this to get an answer directly from Acronis?

    Or should I just purchase the product from a store (online or in person) and simply hope for the best with no known path to resolution should any issues arise? As Acronis True Image Home seems to be a popular product to pirate (say that three times fast) I cannot expect that all boxes will be clean.
     
  8. K0LO

    K0LO Registered Member

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    It's difficult to answer because it is a question about policy, and none of us knows. You should be taking this up with whomever is wanting to sell you the product. If that's Best Buy, for example, then ask them about their guarantees and return policies.
     
  9. Navilor

    Navilor Registered Member

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    I still would like a reply from Acronis regarding their recommended way of purchasing Acronis True Image Home. Do I need to open a ticket to do that?
     
  10. MudCrab

    MudCrab Imaging Specialist

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    You could try to contact them using the Live Chat support option.
     
  11. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Navilor and everyone interested,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    I may recommend you to check this page of our website for different ways to purchase Acronis software. Particularly, for purchasing boxed versions, check "Retail stores" section. It includes, for example, abovementioned Fry's Electronics and NewEgg.

    Also, for download purchases, check our Special Offers.

    Thank you.
    --
    Marat Setdikov
     
  12. ToyMaker

    ToyMaker Registered Member

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    BTW, you will never have a problem with Newegg.
     
  13. DwnNdrty

    DwnNdrty Registered Member

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    I'll second that ... by far they are my best online vendor.
     
  14. como

    como Registered Member

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    Hello Marat

    After your post above I was curious to see which retail stores in the UK stocks your products and followed your link to retail stores in the UK. Surprisingly it appears that there are none. Is this true or is your website not up to date?
     
  15. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello como,

    Thank you for your interesting in Acronis True Image

    Write private message or create support case using this link and we will provide you the phone number of respective sales person in your region.

    Best regards,
    --
    Dmitry Nikolaev
     
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