Bd Total Security 2014 cause crashes?

Discussion in 'other anti-virus software' started by tomdy2k, Jan 25, 2014.

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  1. tomdy2k

    tomdy2k Registered Member

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    I'm running win 7 4gb of ram..quad core 2.2ghz 64 bit....every day or two computer crashes..Usually the crt screen looks all scrambled up.....when i hit off button instead of going through shut down it immediately goes off.....everything locks up first..Anyone ever have bit defender cause this?:mad:
    Tom
     
  2. SweX

    SweX Registered Member

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    I would ask the BD support how they would like you to go forward with this, they may want you to create some dumps from the "lock up" moment and send them to BD for analysis to find out if BD is causing it or not.
     
  3. moxxey

    moxxey Registered Member

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    Usually crashes like this are a result of some background tuning tool, 'fixing' your computer, which in turn causes your security suite to also check the files at the same time it's fixing them. Result = crash.

    The problem here is people have all sorts of background tasks running, such as a tuning tool moving files around, defragmenting files on the fly. If you have your security suite set to check every file you open, your security suite will be trying to scan as your tuning program is tuning.
     
  4. Banzi

    Banzi Registered Member

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    Are you running any other security apps with BD?

    When you say the CRT looks scrambled I take it you mean the image on the monitor? If so that most likely due to display driver.

    One way you can check to see if it is BD is to uninstall it while offline & see if the same thing happens.

    Also check event viewer for any errors & post them here.
     
  5. superssjdan

    superssjdan Registered Member

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    My wife had been running Bitdefender for some time until she had started getting crashes from time to time and assorted graphical issues.I have heard of a few people having issues with Bitdefender and some Nvidia drivers.I have since installed Kaspersky and WSA on her Win 7X64 system and I haven't heard a peep out of her since.
     
  6. Osaban

    Osaban Registered Member

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    There is an empirical way to find out whether something is conflicting with BD. If you can make a backup image of your system, you can then uninstall anything related to security or any program that might be suspicious (things like Photoshop and Office for example very rarely create any problems). Once Windows is more or less 'clean', you can then check how BD is behaving, then start re-installing the programs one by one, and seeing whether there are any conflicts.

    If it is too time consuming, then it is probably faster to test another AV.
     
  7. tomdy2k

    tomdy2k Registered Member

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    It also did it after a fresh Win7 re-install..when i said CRt i mean it is an old CRT type monitor.......
     
  8. zapjb

    zapjb Registered Member

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    So sad BDs frontend/GUI is so pitiful.

    Anybody wanting BDs excellent engine & definitions. I suggest getting one the many AV & IS products that have licensed BDs excellent engine & definitions.

    I use Emsisoft AM Pro & it's very good.
     
  9. Inside Out

    Inside Out Registered Member

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    Except the current G-Data, which is even buggier and can't detect its way out of a wet paper bag (sorry but that's the truth, and I'm obviously far from the only one here who thinks so, otherwise there would be much more enthusiasm in the 2015 beta thread so don't start pretending to like it).

    The rest are fine.
     
    Last edited: Jan 26, 2014
  10. tomdy2k

    tomdy2k Registered Member

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    no other apps but being that its total security it has a built in tuning tool..
    Come to think of it it seems no problems till I went from BD Internet security to total security 2014
     
    Last edited: Jan 26, 2014
  11. Fly

    Fly Registered Member

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    Bitdefender hasn't caused me any issues yet.

    Not ANY.

    But that's internet security, not total security.

    Have you used any 'tune up' tool ? Generally it's best not to do that. I'm not familiar with BD's own tools, I just know that such tools generally make things worse.

    Especially if you start messing with the registry ...
     
  12. tomdy2k

    tomdy2k Registered Member

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    I use system mechanic but it was doing it before I even installed the program.about a crash every day or two.....i don't have it running in real time either.:blink:
     
  13. Fly

    Fly Registered Member

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    I'd never used a 'tune up tool'.
    It fixes registry errors ? That's a bad thing.

    Now, manually editing the registry when you know exactly what you are doing is a different thing altogether.

    If there is something seriously wrong with the system, I'd recommend a reinstall.
     
  14. tomdy2k

    tomdy2k Registered Member

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    System is running great..I only delete a registry item if i know where it's from like leftover from something i deleted
     
  15. zapjb

    zapjb Registered Member

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    Woah, WOAH SM changes the whole parameters here.

    SM:
    Imo & Ime one of the worst pieces of software ever written. I hope anyone who uses this has a recent image to restore from.
     
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