Bayesian filter problem & support

Discussion in 'ESET Smart Security' started by loissez, Oct 5, 2011.

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  1. loissez

    loissez Registered Member

    Joined:
    Jul 3, 2008
    Posts:
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    Location:
    Southeastern MI
    I found an old reply where someone complained about how their ESET didn't learn. The final suggestion if you had sent 200(!) times that something was spam it should learn &, if not, to contact Technical Support.

    I've faithfully labelled anything not in "normal" script spam & it has never learned. I sent a Tech. Support email & never received a reply on this. I'm not sure how long ago I sent it, but I know it was easily over a week ago.

    Suggestions?
     
  2. foneil

    foneil Eset Staff Account

    Joined:
    Dec 7, 2010
    Posts:
    255
    Location:
    San Diego
    PM sent.
     
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