bad_pool_caller

Discussion in 'ProcessGuard' started by xnij, Sep 28, 2004.

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  1. xnij

    xnij Registered Member

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    Hi. Any help on this would be appreciated. Since, installing PG V.3, my computer has been suspending operation about once per session.

    I get an error message 'bad_pool_caller.' I have to reboot. Each time I reboot the system truncates a bunch of entries, and then I'm okay. However, today, my computer suspended, with the same error message, and when I rebooted, no truncations happened.

    Prior to loading PG V.3, I think I had this twice in two years.

    Is this a PG V.3 problem, or has something else gone wrong, which just happens to coincide with when I installed PG V.3?

    Best Rgds.
    Xnij
     
  2. Jason_DiamondCS

    Jason_DiamondCS Former DCS Moderator

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    It could be due to some other software you have installed (more likely since you have experienced it before) not getting on too well with ProcessGuard. That particular bad_pool_caller I have never experienced over here whilst developing ProcessGuard, and I don't think any of our beta testers ever experienced that one either (and they experienced a lot for some of the early ProcessGuard v3.000 BETAs :) ).

    Which sort of tells me that maybe it isn't directly caused by ProcessGuard. If you have the memory.dmp file (c:\windows) you can send that to us and we can investigate further for you.
     
  3. xnij

    xnij Registered Member

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    Thanks Jason for getting back to me.

    In fact, when I ran totalcmd to find memory.dmp, I got a suspend, and had to reboot. 2nd time around, I have no memory.dmp file. Not sure why, but the reboot window suggested disabling BIOS memory options such as caching, shadowing. I'm a bit reluctant to do this, as I am not a computer expert.

    I read a post PG3: Windows XP crashes from Thomas which sounds similar. I am running WinXP Pro

    I am now going to disable PG V.3 to see whether the problem persists, which will indicate at least that PG V.3 is somehow involved.

    Alternately, I could reinstall PG3, run it in learning mode for a while, and see whether that fixes it. What do you suggest please?

    Best Rgds.
    Xnij
     
  4. Jason_DiamondCS

    Jason_DiamondCS Former DCS Moderator

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    Yeah just try running disabled for a while and see if the issues persist as often.
     
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