I am attempting to do a live backup on windows XP professional. The backup gets to 98% with 30 seconds left, and then gets hosed - the system locks up (mouse still moves around, but thats about it). Everything becomes unresponsive, and I can't start task manager, and am forced to do a hard reset. I have tried several times, and I am running the latest build. I tried doing a rescue disk backup, but acronis won't see my standard usb external disk. So far I'm just tickled with acronis. Can someone help me before I go out and buy ghost 12.0? Thanks in advance.