Backup not purging

I received the following message this morning and need to find out why my backups are not purging.

MIAPP Full Weekly Task is waiting for user interaction.

Description: Create Incremental Backup Archive

From: Disk 2, Disk 1

To file: "bsp://nvra-acronis.NVRA.LOCAL"

Compression: High

Description:

"MIAPP"

Problem Info: Disk is full.

Problem Details: You must free additional disk space to continue. You can either empty the Recycle Bin or delete old data files.

Please press Retry to try again or press Cancel to cancel the operation and stop.





DISCLAIMER:

Sample Disclaimer added in a VBScript.





Thank you



Joshua Haney

Systems Analyst

Naugatuck Valley Radiological Associates

385 Main Street South

Southbury, CT 06488

203-267-3340 x1107

jhaney@nvranet.com

 

Hello Joshua,

Thank you for using Acronis Corporate Products

What is the build number of your program? Could you please attach the log file of the previous operation to your post?

Thank you.

--
Oleg Lee

 

Acronis*True*Image Management*Console® (build*8,076)

The issue seems to be that the old backups are not purging.

attached is one of the logs

 

Hello Joshua,

First of all, please make sure you use the latest build of the software.

You can download all necessary files from update section in your account.

If you have not registered your product on our web site yet, we recommend to do it in order to receive free updates.

- Choose Product registration
- Enter the serial number for your Acronis product in the corresponding field.

Please make sure that you updated all components of software, including remote agents.

If the issue still persists, please try to copy all backups onto internal drive (set the backup location with same settings) and check whether consolidation works.

Thank you.
--
Alexander Nikolsky

 

I will upgrade to the latest versions but this has been an ongoing issue. I can consolidate manually but it has never worked automaticaly

 

Hello jhaney,

Thank you for your response.

This is very important to use the latest build of the program. The algorithm has been improved, and the issue should be resolved.

Thank you.

--
Oleg Lee

 

The batch files I have posted at https://www.wilderssecurity.com/showthread.php?t=245112 automatically manage the number and frequency of both full and incremental rolling backups and automatically purge unneeded archives.

TGT