I am evaluating True Image 10 for home and every time I do try to do a backup it halts at 65% on the same divx file. If I go away and come back 2 hours later it is still sitting on this same file. At this point the computer is generally very slow to respond to any command (but CPU usage is very low) and I cannot cancel or abort the backup (I click cancel, and the icon in the system tray changes to indicate cancelling, but nothing happens) and I have to reboot the computer. My OS is Vista Home Premium, my target location has plenty of disk space and is still available, the source disk is my C:. I have tried no splitting of archive, specific file splitting at 650MB, full backup. I don't know what to do next other than ask here or move on and try another product. I have heard very good things about Acronis. Help appreciated.