After installation I tried to do a full backup, using normal compression and the wizard. When I get to the point where a dvd-r is to be inserted (preparing image creation, please insert the first media) I get a rejection =error e00040004 disk is full or poor media. I have used four empty discs, then I bought some new ones (dvd-r, to match my burner) and the same thing happens. The program will not accept any disks, thinking they are full. I am using roxio cd-direct for dvd writing and freshly formatted disks.