Backup 10 says secondary hard drive invalid

Discussion in 'Paragon Drive Backup Product Line' started by Joe Hughes, Nov 24, 2009.

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  1. Joe Hughes

    Joe Hughes Registered Member

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    Installed Free Backup 10.
    Reads C:\ and external hard drive just fine.
    Doesn't read secondary WD2500JB internal hard drive.
    Machine sees drive and has no problem accessing it.
    The drive checks out.
    NTFS file system.
    Device Manager says it's fine and "working properly".
    Paragon says "File system Invalid".
    Paragon cannot see it.
    Notice that the WDC drive is red and says invalid.
    Why can't Paragon see this drive?
    Any help here is most appreciated.
    I sent an attached screen shot.
    I didn't know how to put it in here.
     

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  2. SIW2

    SIW2 Registered Member

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    Hi Joe,

    You could run chkdsk on the drive.

    chkdsk Driveletter: /F /R


    If that doesn't cure it - If you could post up Fdisk.txt, pwlog.txt and BioNTlog.txt , could be useful. They are in the B&R10 Free program folder.

    Hope it helps
     
    Last edited: Nov 24, 2009
  3. Joe Hughes

    Joe Hughes Registered Member

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    Sorry SIW2:
    I had a password problem until exactly right now or I would have forwarded this to you immediately.

    Every check I've run says the drive is fine.
    Chkdsk---and every other check---says the file system is NTFS; Paragon says the file system is unknown.

    Attached are the files you mentioned.
    I renamed the originals, reopened Paragon Backup, and tried to back up to the WD drive so the logs would be smaller and recent.

    When I started the backup with the WD drive as the destination, it ran for a minute and then gave me the "Please specify where to find the next archive volume" window. If I click Open it says:

    "Cannot open file: File CDriveDiskImageAfterDrupal112609_0002p.000 does not exist."

    When I close that dialog I get the "Operation Failed" window.

    It may have something to do with the size of the WD2500.
    NOTE: There is no operating system on this drive. I use it as a storage drive.

    It's a 250G drive, but fdisk.txt says it's only 127.99G. As I recall, when XP was runnin' SP1, I think I had to do an "overlay"? thing to make this drive, since XP wouldn't recognize anything over 137G. Since then, I had to restore this machine, and did so with SP3.5. XP wanted to see the drivers for the WD, so let it load them, and device manager says the drive is fine. I have no problem accessing the drive and saving files to it.

    Thanks so much for taking the time to help me with this.
     

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  4. SIW2

    SIW2 Registered Member

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    Hi Joe,

    Do you have the new build of BR10 ?

    Build 10505. You may find it addresses the issue.
     
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