Hi There. Could someone help me please. I have a 80 G.B External HD, I was advised to buy the acronics program to be able to back up my Lap top. Dose someone know how to do it? how can i just plug in my lap top to the usb, and let it copy my entire hard drive to the external one? is this possible at all? what do i need to do? how do i do it? thanks. also, dose acronics have a hot line for help?