Back up NAS box

Discussion in 'Acronis True Image Product Line' started by JonathanCrisp, Apr 25, 2009.

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  1. JonathanCrisp

    JonathanCrisp Registered Member

    Apr 25, 2009
    I've just installed a Bufallo NAS box on my home network and want to schedule a backup to a usb drive off my pc.

    Acronis True Image allows me to set up the task (using the mapped network drives) but returns the error detailed below;

    Failed to backup file or folder. (0x40019)
    Path = "\\Ls-wsglfab\Shared\",
    Hints = 1
    Tag = 0xA8A1022BD18AE0D7
    The request is not supported. (0xFFF0)
    code = FFFFFFFF80070032
    Tag = 0xBD28FDBD64EDB816

    Can anyone tell me what this means and how I can solve it?

    Many thanks,
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello JonathanCrisp,

    Thank you for using Acronis True Image

    Could you please provide us with the exact title of your product? What is the build number of your Acronis software? What is your OS? Could you please clarify where the source files are placed (whether they're on internal, external, or network hard drive)?

    Thank you.

    Oleg Lee
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