Avira AntiVir is blocking trace route and ping plotter

(Avira AntiVir beta with firewall) is blocking trace route and ping plotter, can sombody tre to explain to me how to configure AntiVir to allow trace route and pingplotter? i have read in other places that i should try these things, I copied this from a different post:
For the ICMP protocol there is 6 rules:
1 st Rule:
Block Fragmented Icmp
2nd rule:
Block More Fragments Icmp
3 rd rule:
Allow type 8 code 0 OUT (echo request from your PC)
4 th rule:
Allow type 0 code 0 IN ( echo response to the previous one only)
5 Th rule:
Allow type 11 code 0 IN (This is Traceroute...)
You don't have to set any application for this rule but like the other ones here they are set for all applications...
6 th rule: at the end of your rules set and before the final rule to block evethings else (this is mandatory...)
Block all other Icmp any types any codes

Im not sure if i configured it correctly to what was stated in these rules, but after i did all the above it still didnt work.

 

Hey sorry if I can't help you as I am no network guru, but can I suggest you to go over to DSLREPORTS forums and ask over there? There is a specific networking sub-forum in there (under A-Z ISPS - Discussion) and the experts are likely to help you if no one chimes in here.

Good luck.

 

thanks, i will try that later, but i am still open to other people here trying to find a solution for me.

 

They have a special forum for the beta, it would be best to try there, no ?

 

i posted in their forum to this point still no help

 

I dont use these programs,.... so a question,... do these programs use ICMP 30 [RFC1393]
more info

Edit,
You could, if possible with the firewall, allow all ICMP with logging, just to see what ICMP is used by the programs.

 

traceroute is not a program, it is a dos command, i dont know what ping plotter uses so i cant comment on that. either way while avira firewall is being used both ping plotter and traceroute do not work properly.

 

In XP this is tracert.exe, executed under DOS(command), which is a program I do not use.

ICMP 11 is Time exceeded (code 0 = Time to Live exceeded in Transit)


Did you check for any blocked ICMP?

 

traceroute and ping/pingplotter should work with these settings -

icmp 0, 8 outbound

icmp 0, 3, 8, 11 inbound

i use to disable 1 or 2 of the inbound connections when i wasn't using traceroute or ping, probably 8 inbound. i'm not sure if it breaks any standards though

 

The problem reported (with this software) is due to inbound ICMP being blocked,.. due to ICMP flood settings.