ATI 10, Windows XP. Scheduled task - incremental backup when my computer shuts down. Works perfectly well (as far as I know) for a few months. Then it decides not to. Now, it either doesn't do the backup at all, but just shuts down - or it does the backup but doesn't shut down afterwards. I have not changed the settings for this task in any way - it has just decided not to do what I have told it to do. Any ideas? Please, no offence, but nothing about batch files and such. Like 99% of computer users, all of whom need backup software, I have no idea what a batch file is, how to write one or what to do with it - and, more important, I have no desire to know. The point of buying consumer software is that it does what you want without your having to know about such things.