ATI Server Universal Restore, blue screen

Discussion in 'Acronis True Image Product Line' started by mli, Oct 30, 2006.

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  1. mli

    mli Registered Member

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    Dear Acronis Support,

    I have buy the "Acronis True Image Server mit Acronis Universal Restore (Vollversion)" to restore an Image from an IBM 346 to an IBM 345 Computer.
    The IBM 346 have an Adaptec AIC-7902B HostRAID Hostadapter, the IBM 345 a LSI Logic PCI-X Ultra320-SCSI-Hostadapter.

    After I have boot the CD which is created with "Rescue Meadia Builder", I have Choose "Acronis True Image Server mit Acronis Universal Restore (Vollversion)"
    Next step "Wiederherstellung" (Restore)
    After them i choose the IBM 346 Image and tell the programm use "Universal Restore".
    In the next menue, I have explicit add the LSI Logic PCI-X Ultra320-SCSI-Hostadapter Drivers.
    The restore operation says OK

    Then I reboot the computer and the Display is blue
    *** STOP:0x0000000A (0x00000000...

    Can you help me?
     
  2. alley alone

    alley alone Registered Member

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    have u tried on another computer , ?
    if not then try ur problem will be solved.

    or else provide me ur software with universal restorer i will do this

    OK

    Alley Alone
     
  3. jaycee

    jaycee Registered Member

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    Hi,

    try not to explicitly add the driver, leave Acronis prompt you for the drivers...

    Good luck

    Jaycee
     
  4. mli

    mli Registered Member

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    Hi,

    I have made the procedure once again (make a Image from the IBM 346 and restore it on the IBM 345...).
    The Operating System is Windows 2003 Server.
    My opinion is that Universal Restore can't change the drivers on W2K3.
    I have try it with and without add explicit the driver.

    But the result is nothing (blue screen)

    I hope anyone have an idea.


    Regards
     
  5. mli

    mli Registered Member

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    Hi,

    After the Restore I have this error message in the log "Setup konnte $winnt$ nicht analysieren und übersprang es"!
    Another warning message "Locate Source File: Unable locate disk description for ntkrnlmp.exe"

    Regards
     
  6. Unimatrix

    Unimatrix Registered Member

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    Hi,
    is it possible to post the log file from the restore operation.
    You should see the log if you click on the "Show Log" button under the tools menue in the right side of the acronis program.

    First aide:
    1.) Try to boot in save mode.
    2.) Try the restore without the Universal Restore Option.
    3.) Do a restore with univeral restore option and select at the first screen that ask you for driver, your hal.inf from the ibm installation medium. Select the required hal, think multi proz, the program will show you what is needed.
    Unimatrix
     

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    Last edited: Nov 2, 2006
  7. mli

    mli Registered Member

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    Thanks for answer,

    1.) I have boot in save mode - blue screen too
    2.) If I restore without Universal Restore Option the operating system (W2K3) can't find the Raid Controller.
    The Backup-Image include the driver of an A320 Raid and the target has a LSI Raid.
    3.) I will try
     
  8. Unimatrix

    Unimatrix Registered Member

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    hi,

    please read this first: http://support.microsoft.com/?scid=kb;en-us;314063&x=10&y=14

    Stop: 0x0000000A (parameter1, parameter2, parameter3, parameter4) IRQL_NOT_LESS_OR_EQUAL*** Address x has base at x - filename

    We need the information about the "filename"


    SCSI:
    Download the last driver package for your lsi raid controller and extract it so that you get the inf and the driver files.

    Hal:
    You need the following driver and inf files from your IBM install (i386) medium.
    You have to extraxt the files with the expand command.

    Copy i386 to your harddisk.
    In i386 create a directory test.
    Now all from cmd:


    md test
    expand -r hal*.dll test
    expand -r hal.* test
    expand -r nt*.exe test
    expand -r layout.inf test

    Now you should have the correct files for installing the hal inside the test directory.

    When you do the restore select universal restore, then add drivers, use the hal.inf from your test directory. wait for displaying the computer types.
    Chose the correct one. Next provide the needed raid driver in your test directory, same step as for the hal, you need the your_LSI_driver.inf file.



    In German:
    Wenn es nicht funktioniert sende mir eine private Nachricht.
    Good luck,
    Unimatrix
     
    Last edited: Nov 3, 2006
  9. mli

    mli Registered Member

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    Hallo Unimatrix,

    I have remove the drivers in the registry.
    But when I boot the screen is blue too.
     

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  10. Unimatrix

    Unimatrix Registered Member

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    hi mli,
    blue is bad :thumbd:

    Is ist possible to post your boot.ini, i remember that there some switches like:

    /NOGUIBOOT
    /NOPAE
    /NUMPROC=
    /PCILOCK
    /NOEXECUTE=ALWAYSOFF

    Use this link for more information:
    http://www.sysinternals.com/information/bootini.html

    I would try this /NOGUIBOOT /NOPAE /NUMPROC=1 /PCILOCK /NOEXECUTE=ALWAYSOFF

    But i dont know what hardware is installed in the ibm x345.

    Good luck..
     
  11. mli

    mli Registered Member

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    HI,

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Standard" /fastdetect /NoExecute=OptOut


    This is OK too.
    http://www.winfaq.de/faq_html/tip0408.htm

    Regards
     
  12. Unimatrix

    Unimatrix Registered Member

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    hi mil,
    please try this and if you see the driver loads then look for the latest one before blue screen.

    boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Standard" /fastdetect /NOGUIBOOT /NOPAE /PCILOCK /SOS /NOEXECUTE=ALWAYSOFF

    hear you

    regards
     
    Last edited: Nov 3, 2006
  13. mli

    mli Registered Member

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    Hi,

    I have try it, but the screen is blue after the reboot.
     
  14. Unimatrix

    Unimatrix Registered Member

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    Sep 21, 2006
    Posts:
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    hi mli,

    its a hard nut this blue screen problem.

    Possible it is a hal + kernel problem.
    To exlude this, i want to suggest the following steps.

    Look for this files on another windows 2003 server, german, with the correct service pack installed.

    halmacpi.dll
    ntkrnlmp.exe

    Copy this files into a Directory and rename halmacpi.dll to halmacpi_0.dll
    Then mount your image in write mode and copy this files into the system32 directory.
    Edit the boot.ini in the image and add the green line below.

    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Windows Server 2003, Standard" /fastdetect /NoExecute=OptOut
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Hal Test" /fastdetect /NoExecute=OptOut /HAL=halmacpi_0.dll /KERNEL=ntkrnlmp.exe

    Unmount your image. You will get another tib file XXX2.tib.
    Do a restore with the universal restore option and choose the additional backup date and /or the xxx2.tib file.

    Boot the server and choose the "Windows server 2003" boot option.

    If you get a blue screen:
    Boot the server an choose the "Hal Test" boot option.

    Come back with your result, i hope that its not a blue one.

    Unimatrix
     
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