ATI & nForce 650i Chipset

Discussion in 'Acronis True Image Product Line' started by reyn, Feb 16, 2007.

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  1. reyn

    reyn Registered Member

    Feb 16, 2007
    Does ATI ver 10 support the latest nvidia chipset nForce 650i with core 2 duo. I get "cannot find hard disk" error.
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello reyn,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for the delayed response.

    Please make sure you use the latest build (4940) of Acronis True Image 10.0 Home. To get access to updates you should first register your software.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    If the issue appears using Acronis Bootable Rescue Media (or when the operation requires a reboot):
    Please create Acronis Report and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    If the issue appears in Windows:
    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    - Please download Acronis drivers;
    - replace C:\WINDOWS\system32\snapapi.dll with the one from the downloaded archive;
    - Reproduce the problem;
    - Get the log file without closing any application windows (including the error message windows if there are any). The log file will be created at C:\ . The name of the log file will be snapapi [date-time].log

    Please make a screen shot of the Device Tree application the way described in this previous post.

    In both cases please collect the exact vendor and device names of the hard drive in question.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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