I've been trying to evaluate the ATI Enterprise Echo Server Trial software but I'm having difficulty deploying the True Image Agent with the Management Console (build 8,039). I'm in a native server 2003 AD environment. I'm specifying the domain admin account for the username using the domain\username format. I'm getting the following error message: E00010000: Remote installation to "APPSRV" failed. The account name is invalid or does not exist, or the password is invalid for the account name specified (0xFFF0) code = 80070421) Tag = 0xBD28FDBD64EDB8AF Test Connection reports that the connection is OK with the supplied credentials. I get the same results using the local administrator account. Acronis support advised to deploy with the .MSI files using a GPO. This seems to defeat purpose of the Management Console for rapid or as needed deployment of the agent. My question is, am I missing a step or does the Management Console not handle Active Directory user accounts correctly? Has anyone else ecountered these problems, and is there a simple work around? With the current difficulties I'm having in the lab with the Trial, I'm not inclined to purchase this product unless I can find a resolution. Any assistance or hints would be appreciated.