ATI 9 - Serial number needed.

I downloaded the new version of TI 9.0 (free upgrade, within the 30 day limit)
but i dont see any Serial number.... The serial # for version 8 wont work.

Where can i get the serial number for version 9.0

thank you,
savagcl

 

Exact same problem here.

 

Hello savagcl and srdiamond,

Thank you for choosing Acronis Disk Backup Software.

Please accept our apologies for your inconvenience. Please send me PM with your e-mail that you used to make a purchase. I will certainly help you with the solution.

Thank you.
--
Irina Shirokova

 

Irina,
I dont see any PM label anywhere on my forum page (altho, the FAQ says
it needs to be enabled).
How do i do this?

Mean time i'll keep looking.

thank you,
savagcl

 

On post #3 of this thread, click on Acronis Support on top.

 

I found the PM process. But when i tried to send you a PM, it said the member
could not be found. I used your name as the person to receive the PM.

Whats the name of the receiver that i need to use??

thank you,
savagcl

 

Hello savagcl,

Please click on the "Acronis Support" in the head of any of my replies and choose "Send a private message to Acronis Support" item.

Thank you.
--
Irina Shirokova

 

Try Acronis Support as recicipient, without specifying an individual. You can address Irina in the body of the message.

 

Got it, thanks!

message sent.

savagcl

 

Thanks again, Irena...
I got the PM and will update the registrations today.

savagcl

 

Hello savagcl,

Hope this is the biggest problem you encounter. If you have any other questions please feel free to contact us again.

Thank you.
--
Irina Shirokova