ATI 2009 very slow backup to Sata drive

Discussion in 'Acronis True Image Product Line' started by theguru1, Dec 16, 2008.

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  1. theguru1

    theguru1 Registered Member

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    Hi,

    Long time reader.

    Searched the forums but haven't seen an answer to my problem. Recently changed over to an AMD 64 3200+ machine with 3GB ram Xp Pro SP3 with Ide main drive. Backup to a Samsung 750GB Sata external drive via Dock which takes USB & eSata. Fresh install of Xp & ATI 2009. Used ATI10 & 11 previously on another machine.

    Backing up to USB seems to run ok, but trying the same via eSata (including direct to sata port) turns out to be incredibly slow process. Much slower than Usb. Initially I had a driver problem which only gave me 10MB/s, (Usb was abt 30MB) however, this has been updated and using HDtune I get a consistent 80MB/s+. I was hoping for much greater speeds, not incredibly slow speeds.

    Any suggestions please.
     
  2. theguru1

    theguru1 Registered Member

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    Anyone?
     
  3. MudCrab

    MudCrab Imaging Specialist

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    Are you backing up in Windows or from the TI CD?

    Do you know the eSATA/SATA chipset being used?
     
  4. theguru1

    theguru1 Registered Member

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    Thanks for your reply.

    I'm backing up in windows. Not sure about the chipset in the external esata mount, but the motherboard has Nvidia chipset (Asus A8N-Sli) plus an Sil chipset on the raid which I am not using. I have tried connecting direct via normal Sata but this didn't make any difference.

    It seems to zip through on the screen display then the progress bars reverse and the time increases.
     
  5. MudCrab

    MudCrab Imaging Specialist

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    If you use the TI CD instead of doing it in Windows, do you have the same speed problems (assuming TI sees your drives correctly)?

    Is the problem only when backing up? For example, when you Validate an image, do you get full speed?
     
  6. theguru1

    theguru1 Registered Member

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    Ok. It now appears that ATi works fine from the CD and also fine , almost same times in windows, IF I am doing a full backup. eg 24GB in abt 30mins, validate in just over 5mins.

    However, the probably is Outlook email backups. These appear to finish quickly, then reverse and stretch out to hours. The PST file is only 2.7GB.

    So, i'm thinking it is a bug, unless someone can suggest a fix.
     
  7. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello theguru1,

    Thank you for choosing Acronis Disk Backup Software.

    We are sorry for delayed response.

    Please be aware that the outlook backup process is performed by Messaging Application Programming Interface (MAPI), which is a part of Windows operating system, so the speed of the backup process fully depends on MAPI performance which is considerably slow. The development team is constantly working on optimizing program interaction with MAPI, but of course they cannot make MAPI itself work faster, therefore it should be considered as normal program behavior.

    Thank you.
    --
    Marat Setdikov
     
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