Assigning wrong drive letter during restore

Discussion in 'Acronis True Image Product Line' started by jeffmonteith, Apr 6, 2008.

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  1. jeffmonteith

    jeffmonteith Registered Member

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    I use TI10.

    I restored a replaced a failed disk today and tried to restore my original disk back-up copy. When complete and upon restart it locks up in the Windows boot up. The drive assigned by TI is "C", the original drive letter was "H".

    I have retried several times to no avail but cannot get the restore process to load the new drive as H, even though I selected this option during the restore process.

    Because Windows is trying to boot to H when all it can find is C, it's not working.

    Please help.
     
  2. jmk94903

    jmk94903 Registered Member

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    What operating system do you have?

    I don't know why TI won't assign the letter H: if you put that in the restore page, but that's life unless someone knows why. Since that's an odd drive letter, you might prefer to make it C: if that doesn't cause problems with other programs.

    If this is Windows XP, probably all you have to do is change the drive letter reference from H to C in BOOT.INI which is in the root of the boot drive, now C.

    You can do this with any boot disk that has a simple text editor.

    Once Windows boots, you can then change the drive letter back to H: in Disk Management in Windows and re-edit boot.ini to reference H:.
     
  3. bodgy

    bodgy Registered Member

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    I suspect the possibility that your old drive may have been the active boot drive, even though 'c' is on the other drive.

    Colin
     
  4. jonyjoe81

    jonyjoe81 Registered Member

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    on these problems especially with windows xp, I always use a "boot corrector" to change the drive letters (5 minute fix). It can change the drive letters in the registry of a non-booting hard drive. Since your boot drive is "H", you would have to manually change it in the registry.

    different ways to change drive letters
    https://www.wilderssecurity.com/showthread.php?t=174958
     
  5. Brian K

    Brian K Imaging Specialist

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    jeffmonteith,

    How many partitions were on the old HD?
    What were their drive letters?
    Did you image each partition?
    Did you image the whole HD?
    Do you have more than one internal HD?
     
  6. GroverH

    GroverH Registered Member

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    jeffmonteith,

    In addition to the questions by Brian, a couple additional in no specific order:.

    1. During restoration, did you perform a disk restore or a partition restore?
    2. If partition restore, did you restore the "track 0" option?
    3. Does the old disk contain more than one partition such as diagnostic or hidden?
    4. Is the new drive connected to the same ribbon connectors with the same jumper relationship as the old disk?
     
    Last edited: Apr 6, 2008
  7. jeffmonteith

    jeffmonteith Registered Member

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    Brian,

    - 1 partition on the original drive, 1 partition on the new drive
    - K was the original partition, not sure how it happened but that's what I ended up with when it was formatted under Partition Magic [250GB SATA]
    - I imaged the entire drive, there was only 1 partition
    - it's a small Shuttle XPC, only (1) hard drive present.

    Thanks, Jeff.
     
  8. jeffmonteith

    jeffmonteith Registered Member

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    - Windows XP Professional
    - I would make it C if I could boot into the drive
    - I have not been successful in accessing the drive through DOS, I cannot make the suggested change to the boot.ini file

    Thanks, Jeff.
     
  9. Brian K

    Brian K Imaging Specialist

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    Jeff, that's all very strange. It must be so frustrating for you.

    Where does it lock up? Is it the light blue screen with the small WinXP logo? Or earlier? Any error message?
     
  10. jeffmonteith

    jeffmonteith Registered Member

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    It's working now but I'm not sure why.

    I reinstalled the old drive and it booted up without any issues. I made another copy of the drive as well as another boot disk. If it craps out again at least I'll have a 2nd copy to fall back on.

    I personally think this all goes back to the SATA drive. I am going to get a SATA external case and use that to clone the drive rather than back it up. I've never had this problem before so I'm not exactly sure how to address.
     
  11. Brian K

    Brian K Imaging Specialist

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    Jeff, what drive letters do you see now in Disk Management? For Disk 0 and the CD drive? This may help explain the original issue.
     
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