Application Filtering make LnS crash...

Discussion in 'LnS English Forum' started by qazwee, Aug 25, 2007.

Thread Status:
Not open for further replies.
  1. qazwee

    qazwee Registered Member

    Joined:
    Apr 8, 2007
    Posts:
    15
    Long story short - Keyword Expert makes LnS crash after adding this application to Application Filtering list.

    Tried on two different systems, with default and advanced LnS settings, and result is same.
    Just add Keyword Expert to AF and then - crash.
    Not even need to start Keyword Expert, just add to LnS AF.

    Can anyone else (Frederic ?) try this app ?

    Is there any workarount for this since I think that turning off Application Filtering is not a good idea ?

    Is there another applications that can crash LnS ?
     
  2. Frederic

    Frederic LnS Developer

    Joined:
    Jan 9, 2003
    Posts:
    4,354
    Location:
    France
    Hi qazwee,

    I will try this application. What is your windows version ?
    What kind of crash do you get exactly ? (BSOD or Application and which application ?)
    Also crash-dumps / DrWatson logs may help.

    Thanks,

    Frederic
     
  3. Frederic

    Frederic LnS Developer

    Joined:
    Jan 9, 2003
    Posts:
    4,354
    Location:
    France
    I've reproduced the issue under XP-SP2. looknstop.exe is crashing :(
    Maybe it is because of an important text description in the properties of keyword Expert exe. One user reported a similar issue for another application in which the description was very big.

    I will investigate further. You can ignore my previous post.

    Frederic
     
  4. Frederic

    Frederic LnS Developer

    Joined:
    Jan 9, 2003
    Posts:
    4,354
    Location:
    France
    Yes, the problem is about the "Comments" item in version information which is bigger than usual, and a control is missing in looknstop.exe.

    It will be fixed in the next update.

    In the meantime contact me at lnssupport@soft4ever.com and I will send you a temporary version of looknstop.exe fixing that.

    Frederic
     
    Last edited: Aug 26, 2007
  5. qazwee

    qazwee Registered Member

    Joined:
    Apr 8, 2007
    Posts:
    15
    Just tested fixed version and it works like charm :D



    Interesting that problem is solved in a couple of hours after I posted it.

    Realy amazing support.

    Thank you Frederic.
     
  6. Phant0m

    Phant0m Registered Member

    Joined:
    Jun 7, 2003
    Posts:
    3,684
    Location:
    Canada
    It's definitely amazing, the quality support for this product, Look 'n' Stop awesome!
     
  7. aptisman

    aptisman Registered Member

    Joined:
    Nov 28, 2003
    Posts:
    80
    Hear hear.
     
Thread Status:
Not open for further replies.