Apple will replace unresponsive iPhone 11 screens for free

guest · Dec 5, 2020

Apple will replace unresponsive iPhone 11 screens for free
The tech giant has launched a replacement program for the device
December 5, 2020
https://www.engadget.com/apple-iphone-11-screen-replacement-program-045800970.html

“A small percentage of iPhone 11” units suffer from touch issues, Apple says, and it’s swapping out their displays for free as part of a new replacement program.

In its announcement, the tech giant admits that the screens on iPhone 11s manufactured between November 2019 and May 2020 may become unresponsive due to an issue with the display module. Apple didn’t elaborate on what exactly causes the screen to stop responding, but it’s asking owners with affected displays to check their phone’s serial number on the support page to find out if they’re eligible for free replacement.
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Only iPhone 11 models manufactured within the said period are part of the program. Other models, including the iPhone 11 Pro and iPhone 11 Pro Max, aren’t.
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Apple: iPhone 11 Display Module Replacement Program for Touch Issues

Apple has determined that a small percentage of iPhone 11 displays may stop responding to touch due to an issue with the display module. Affected devices were manufactured between November 2019 and May 2020.

If your iPhone 11 has been exhibiting this issue, please use the serial number checker below to see if your device is eligible for this program. If so, Apple or an Apple Authorized Service Provider will provide service, free of charge.
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