Hi all, I'm finding I have to support my parents' PCs on a rather frequent basis and as it's a 2-hour drive to their home I'm thinking that TeamViewer may be the ideal solution. I've never used remote-control software before so I thought I would ask my fellow Wilders members if they know of anything better than TeamViewer for my intended purpose (their PCs are running WinVista whereas mine is running Win7. and we both have fast internet connectivity). Wendi ------- Edit: Some features which would be quite important for my use are: - The client (host) sofware has to be very easy to install and/or run. - My parents have to be able to see what I am doing (on their monitor). - The ability to transfer files (via the remote-control software) would be huge!