Anyone want to do a SYMANTEC Customer Service Survey?

Here it is...

http://61.88.40.70/survey/symantec/online_cs_survey.asp?callID=611526&callDate=10/6/2004

 

Already dit it, Buck
I too had some really bad experience, concerning their support. Most of all because they refer you to a webpage, which btw you already read, for a solution to your problems. I'm however still registered, but I won't use it anymore.
As for KAV you ask them a question and within 24h they respond.
That's what I call customer service, so I'm glad to pay for it.

 

Thanks for the advice.

Cheers,
Buck.

 

Think I'll be looking for a good AV program pretty soon.............

 

I have have had very good response times to inquires to panda support also.

 

Thanks BigC...