anyone try snap restore yet?

Discussion in 'Acronis True Image Product Line' started by recrum, Sep 25, 2005.

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  1. recrum

    recrum Registered Member

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    Sep 25, 2005
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    I have a second hard drive in my computer that I use for music and picture storage. When I tried to use the snap restore of my main os drive it completely wiped out my second hard drive partitions and all. I tried to no avail to retrieve everything using Disk Director. So I'm curious if any one else has encounter this problem?
     
  2. recrum

    recrum Registered Member

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    anyone?
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello recrum,

    Thank you for choosing Acronis Disk Backup Software.

    Could you please collect the following information?

    - Describe actions taken before the problem appears step-by-step;

    - Have you received any error messages? What exact messages?

    - What operating system is installed on your PC?

    - Where do you store your images?

    - Find the full version name and build number as it is shown here;

    - Create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Send all the collected files and information to support@acronis.com along with the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Alexey Popov
     
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