Anyone aware of a conflict between Malwarebytes and Norton again?

Discussion in 'other anti-malware software' started by ratchet, Jun 11, 2014.

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  1. ratchet

    ratchet Registered Member

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    I was out of the house for over an hour so I really can't shed much light on the circumstances. The W7 desktop "sleeps" after 15 minutes. When I got back on it there was Norton A-V (just a-v, no 360) requesting reboot now to finish cleaning the threat. It did appear to be a legitimate Norton window so I did reboot. Then I checked the Norton log and it listed several "unauthorized access blocked" over various times, the "actor" being Malwarebytes
    Since I don't know how I did, I can't seem to drill down to where it listed trojan.winlock being involved too. Thank you!

    I thought of two other things I should have mentioned. I then tried to manually update Malwarebytes but it was indeed up to date. Secondly, I did nine Windows updates plus two optional x64s this morning, so that might be involved!
     
    Last edited: Jun 11, 2014
  2. Krusty

    Krusty Registered Member

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    Unauthorized access blocked is just Norton blocking it's own files from MBAM accessing them. I see the same each time MBAM (or any other program) runs scans. It will not affect either Norton or MBAM.

    If you go into Security History > Resolved Security Risks you should see what Norton removed.

    For more information you could post on the Norton Community support forums.

    http://community.norton.com/

    Edit : I am running both N360 and MBAM in real time and have had no problems.
     
  3. vojta

    vojta Registered Member

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    It's nothing to worry about, as Krusty13 says. Any security software running in real time triggers that warning in Norton. Just ignore it.
     
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