Anti-theft phantom account problem

Discussion in 'ESET Smart Security' started by Thyme Lawn, Apr 11, 2013.

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  1. Thyme Lawn

    Thyme Lawn Registered Member

    Joined:
    Feb 3, 2012
    Posts:
    4
    Location:
    UK
    My laptop exists on 2 domains, work and local. The policy pushed from work makes that the default domain and the local domain has to be specified to login as a local user.

    Obviously I couldn't create an anti-theft phantom user on the work domain, but anti-theft configuration on my.eset.com won't allow me to set a local user as the phantom login because the \ between the domain and user names is in the set of invalid characters.

    Is there any way to resolve this?
     
  2. BellaBoo

    BellaBoo Registered Member

    Joined:
    May 15, 2009
    Posts:
    114
    Location:
    SydYork, US of Oz
    hello thyme lawn [excellent name btw] and i hope i can be helpful :)

    from what you say, you have one machine [with 2 personalities] --- the anti-theft facility [from what i understand] applies to the one machine [my machine has 2 personalities also], but the machine itself is but one thing with one name!

    so, if your machine is called XXX [in fact and if i recall correctly, 'my.eset.com' automatically detects that information], it is machine XXX that you register, not the individual domains.

    therefore, you register your machine [XXX] and you provide a 'phantom account name' [say, YYY]. that account [YYY] will then appear on your login desktop, along with your other domain account profiles.

    you need to password protect access to your domain profiles but from what i can tell, password access to the phantom account is not required [it's all part of the trickery i expect].

    NOTE: account YYY is set up on your desktop *remotely* via your 'my.eset.com' account --- there is no requirement for you to set privileges or deny access rights to that account on your machine because the anti-theft facility via your 'my.eset.com' account does that automatically; it really is a beautiful thing :)

    beyond that, i'm still learning and trying to understand the extent to which anti-theft works for me now and in the event that my machine is stolen.

    i hope i've understood you correctly and if so, i hope i've been able to provide you with an appropriate answer.

    in any event, good luck :)
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    V6 Home Edition was not tested in a domain environment as it's intended only for home users.
     
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