Discussion in 'ESET Smart Security' started by HealingStargate, Oct 8, 2011.
Edit. See spam module glitches.
Spam Module glitches
I don't know if it is just me but in the last few days I have had a problem with emails not being designated as 'spam'. Just a few go into spam, many do not.
The spam module was working great a few days back, but it seems that possibility with the upgrade to 5.0.94 it has lost its efficiency.
Just wondering if others have seen this happening.
Adding: I am still having a problem with the spam not being picked up. Only a small percentage is going into spam folder.
I did another install but no help. Sent a ticket into ESET.
Anyone got any ideas?
I asked for ideas a few days ago and no answers and I am going to try again.
The spam module has stopped working properly a few weeks ago. Don't know if it is the current latest update or what has happened.
The spam filter works only with about 1/4 of the emails, the rest are not caught.
I now see that the black list is empty and I know it had a list contained a few days ago.
I did a update to the current version over the first release and then did a complete clean install but it still is not working properly.
The ticket I sent to ESET just responded with a method to mark emails as spam and I already know that and am doing that.
Anyone else seeing a problem with the spam module?
Annoying as you may find the issue, please don't start separate threads. Hopefully there will be some resolution
Send a couple of such email samples to customer care for perusal (note they must be either in the MIME format with headers or MS Outlook msg format).
Just to update you. I found that it was NOT ESET. I had switched DNS settings and was using 'OpenDNS' which somehow caused the problem with my 'Outlook 2010' emails.
I switched DNS and the problem was gone.
Separate names with a comma.