Another installation problem - ESS Beta 2

Discussion in 'ESET Smart Security v3 Beta Forum' started by whscott, Aug 26, 2007.

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  1. whscott

    whscott Registered Member

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    The first time I tried to install ess beta 2, I did not uninstall beta 1b. Beta 2 removal of 1b failed when I got an error message stating that there was a network error in /windows/install/ess_uninstall.exe(not quite sure of file name). Ess beta 2 then tried to restore the previous version and failed.

    I restored an image from yesterday and tried to uninstall 1b before installing 2. Same error.

    Restored image again. What can I do? I will have no firewall or AV after 1b expires. I know that I could install nod32 and another firewall(COMMODO), but I still won't be able to remove ESS 1b.

    Thanks
     
  2. ronjor

    ronjor Global Moderator

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  3. whscott

    whscott Registered Member

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    Thanks for your reply, Ronjor. But the thread you referenced does not address my problem. I cannot uninstall beta 1b at all.

    Thanks again
     
  4. ronjor

    ronjor Global Moderator

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    Did you try reinstalling beta1b on top of the current beta1b and then try uninstalling it?
     
  5. whscott

    whscott Registered Member

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    That worked.

    Thanks
     
  6. ronjor

    ronjor Global Moderator

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    Thank you for the feedback.
     
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