Another General Compiler Error Thread!

Discussion in 'ESET NOD32 Antivirus' started by PRB, Jul 21, 2011.

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  1. PRB

    PRB Registered Member

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    I have just started to get this issue on one machine in our office (sadly mine :'( ). The machine is running 32-bit Win 7 SP1 Enterprise (as are several other machines in the office). It was using V4.2.64.12 NOD business edition - and had been for at least 6 months. We use an ERAS mirror for updates.
    I have read most of the many threads posted on this subject and tried most of the suggestions. If I clear the update cache and do a manual update, the files are successfully downloaded from the mirror and the error occurs after that stage (i.e. during the install?). If a reboot is performed then the update appears to be installed and all is ok until the next update.
    I have un-installed NOD completely, run the ESET Un-installer utility to ensure a clean starting point and then installed the latest version 4.2.71.2. Again everything appeared to be OK at first but the error recurs when another update is received.
    I have tried downloading the updates from ESET directly and tried the pre-release setting as well but still get the problem.

    My machine is the only one running these versions. I have two machines (also mine!) running other 4.2.x versions while the rest of the office is using 4.0.x.

    My gut feeling is that this issue may have been caused by a recent software installation, unfortunately I don't appear to have system restore running (not sure why :( ) so I can't easily revert back.

    Does anyone know what system files are used by the update process so I can investigate version numbers etc. I have a second Win7 box I can use for comparisons, tests etc.

    Phil
     
  2. Cudni

    Cudni Global Moderator

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  3. PRB

    PRB Registered Member

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    Been there, seen it, done it!
     
  4. Cudni

    Cudni Global Moderator

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    What is the exact error message?
     
  5. PRB

    PRB Registered Member

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    The log entry has the following:

    21/07/2011 14:25:35 Update General compiler error. NT AUTHORITY\SYSTEM

    I can't recall whether there was anything else in the Update Window - I'll have to wait until the next update!
     
  6. PRB

    PRB Registered Member

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    Another failure overnight. No additional information in the update window. Is there any additional logging I could enable?
     
  7. Mister Natural

    Mister Natural Registered Member

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    The only thing I am aware of that will reduce the occurrence is to enable pre-release updates. There is nothing I know of that will completely eliminate the error once it starts occurring on a machine. For now keep it set to receive pre-release updates and you may find in a day or two the problem may go away for a while. Just keep clearing the cache when it occurs and reboot the machine. Hoping v5 will eliminate this problem when it is released.
     
    Last edited: Jul 22, 2011
  8. PRB

    PRB Registered Member

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    I've completely uninstalled 4.2.71.2 from the machine with the problem and then reverted to 4.0.474.0. At the moment I appear to be receiving updates successfully. I'm experimenting with my other win7 box which has now been upgraded to 4.2.71.2 to see if I can get the problem to occur on there. If I do, I'll post an update here.
     
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