Annual Maintenance & Support - Horizon DataSys

Discussion in 'FirstDefense-ISR Forum' started by Chamlin, Nov 5, 2008.

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  1. Chamlin

    Chamlin Registered Member

    Joined:
    Aug 8, 2006
    Posts:
    449
    Wondering what your thoughts are on whether this is worth renewing. I know it won't provide updates, but would provide phone support.

    Thanks for your input.

    Chamlin
     
  2. J-Mac

    J-Mac Registered Member

    Joined:
    Jun 21, 2006
    Posts:
    99
    I purchased the "Gold" support for FD-ISR. Submitted twice and never received anything at all except the auto-responder.

    So IMO, it is completely worthless - a waste of money.

    Jim
     
  3. silver0066

    silver0066 Registered Member

    Joined:
    Dec 31, 2004
    Posts:
    929
    This company has the worst support in the industry. Don't deal with them if you are smart.
     
  4. fce

    fce Registered Member

    Joined:
    May 20, 2007
    Posts:
    758
    don't buy the annual maintenance and support....rollback rx ver. 8.1 is stable as rock!

    i bought mine when ver 8.1 was released, but i didnt use it at all.
     
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