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Discussion in 'ESET NOD32 Antivirus' started by Devrim, Sep 30, 2011.

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  1. Devrim

    Devrim Registered Member

    Joined:
    Sep 30, 2011
    Posts:
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    Hello,

    I have a problem. When I try to go to Setup => Enter Advanced Setup I get this error

    5d5717.png

    Is this a known issue? Any fix? I can't edit the setup this way ...

    OS: Windows XP SP3
    NOD version: V5 (0.93.0)

    Thanks
     
    Last edited: Sep 30, 2011
    Devrim, Sep 30, 2011
    #1
  2. Marcos

    Marcos Eset Staff Account

    Joined:
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    Posts:
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    Can you reproduce this at any time? Was it a fresh installation of v5 or you installed it on top of an older version?
     
    Marcos, Sep 30, 2011
    #2
  3. Devrim

    Devrim Registered Member

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    I can reproduce it at any time. It happens every time. The only difference sometimes is that the screen freezes vs it shuts completly down (I have to restart ESET by clicking on the icon)
    It is a fresh installation.
     
    Devrim, Sep 30, 2011
    #3
  4. Devrim

    Devrim Registered Member

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    so.....?
     
    Devrim, Oct 3, 2011
    #4
  5. Devrim

    Devrim Registered Member

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    Reinstalled NOD32 again, advanced setup works now but I can't press the update button now...
     
    Devrim, Oct 3, 2011
    #5
  6. Devrim

    Devrim Registered Member

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    Devrim, Oct 3, 2011
    #6
  7. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
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    Have you tried contacting customer care? I, for one, have never seen or run into this kind of error.
     
    Marcos, Oct 3, 2011
    #7
  8. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
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    Location:
    California
    Hello,

    Do you have any other security software installed on your computer which could be interfering with ESET NOD32 Antivirus? Not necessarily antivirus software, but something else? (HIPS, antiphishing, antikeylogger, sandboxing/virtualization, and so forth)

    Regards,

    Aryeh Goretsky
     
    agoretsky, Oct 17, 2011
    #8
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