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Discussion in 'ESET NOD32 Antivirus' started by Devrim, Sep 30, 2011.

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  1. Devrim

    Devrim Registered Member

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    Hello,

    I have a problem. When I try to go to Setup => Enter Advanced Setup I get this error

    5d5717.png

    Is this a known issue? Any fix? I can't edit the setup this way ...

    OS: Windows XP SP3
    NOD version: V5 (0.93.0)

    Thanks
     
    Last edited: Sep 30, 2011
  2. Marcos

    Marcos Eset Staff Account

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    Can you reproduce this at any time? Was it a fresh installation of v5 or you installed it on top of an older version?
     
  3. Devrim

    Devrim Registered Member

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    I can reproduce it at any time. It happens every time. The only difference sometimes is that the screen freezes vs it shuts completly down (I have to restart ESET by clicking on the icon)
    It is a fresh installation.
     
  4. Devrim

    Devrim Registered Member

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    so.....?
     
  5. Devrim

    Devrim Registered Member

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    Reinstalled NOD32 again, advanced setup works now but I can't press the update button now...
     
  6. Devrim

    Devrim Registered Member

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  7. Marcos

    Marcos Eset Staff Account

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    Have you tried contacting customer care? I, for one, have never seen or run into this kind of error.
     
  8. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Do you have any other security software installed on your computer which could be interfering with ESET NOD32 Antivirus? Not necessarily antivirus software, but something else? (HIPS, antiphishing, antikeylogger, sandboxing/virtualization, and so forth)

    Regards,

    Aryeh Goretsky
     
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