an intrinsic compatibility problem

Discussion in 'NOD32 version 2 Forum' started by watsons, Aug 16, 2007.

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  1. watsons

    watsons Registered Member

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    A software called <<Back office stock &sales (BOSS) system>> using in my company, after installing NOD32, a function among them is unable to use, this function is similar to import data from excel.
    Use this function, the computer will crash, the problem will be solved after uninstall NOD32 ,Try to turn off AMON , DMON, IMON, EMON module in NOD32,the problem still exist
    anybody can help me?
    :'( :'( :'(
     
  2. watsons

    watsons Registered Member

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    thanks!!
     

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  3. ASpace

    ASpace Guest

    Hello !
    Welcome to Wilders!

    Please enable modules AMON and EMON except from DMON and IMON .
    After DMON and IMON are disabled , restart the computer(s).

    Open AMON -> Setup -> "Detection" tab
    Press the Extensions button . Uncheck Scan all files and make the settings as shown in the attachment
    View attachment 192586

    Open AMON -> Setup -> "Exclusions" tab and follow the instructions to add exclusion for AMON . Add the whole folder(s) where this software is located and this will make NOD32's AMON not to scan this program's files


    If you have Enterprise edition , you change the configuration as suggested with the Configuration editor/RAC and push it via the Mirror
     
    Last edited by a moderator: Aug 16, 2007
  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    On the "server", or "host", I would exclude the directory from within AMON.

    On the client PCs...within AMON, you should remove the check under the detection tab for "Network" media.
     
  5. watsons

    watsons Registered Member

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    thanks,i will try it tmr.:thumb:
     
  6. Marcos

    Marcos Eset Staff Account

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    When disabling IMON, click on the Quit button in the IMON pane and restart the computer for the change to take effect.
     
  7. YeOldeStonecat

    YeOldeStonecat Registered Member

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    BTW, is this an early version of the Kewill product?
     
  8. watsons

    watsons Registered Member

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    verson 2.7
     
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