AMON turning itself off

I recently loaded the latest NOD32 on to a HP notebook. On occasions when the machine boots up Windows XP indicates there is security issue because NOD is not turned on.

The exact issue is that the AMON module is not switched on. I have to go into NOD, switch to it on, and everything is happy. AMON is set to enable automatic startup so why does it switch itself off?

We are running NOD32 on four other machines and no other has this fault.

Any ideas please?

 

Select AMON module and click Setup button on the right side.
Select Security tab and enable "Enable automatic startup of AMON".

You probably used Expert installation mode and unchecked auto start of AMON upon Windows startup during setup process...

 

Try uninstalling and reinstalling NOD32. It may be easier than trying to track down the specific problem.

1. Download a fresh copy of NOD32 from Eset.
2. Uninstall your existing NOD32.
3. Reboot.
4. Delete the C:\Program Files\Eset folder.
5. Reboot.
6. Install your new copy of NOD32.

If that doesn't work, then I guess we will have to track down that problem.

 

I assume he unchecked auto startup of AMON while installing NOD32...
Only logical explanation. You can't force AMON to be shut down when it's laready running (worm/trojan case)

 

As I said in my post Enable Automatic Startup Of Amon is checked (and remains so). Also as I said I installed the latest version of NOD 32 from Eset.

I did not delete the folder so I guess I'll try another reinstal.

It looks like further work is needed thanks.

 

I reinstalled a fresh version of NOD32 after uninstall and folder delete. The issue is not consistent. The next two occasions the machine was started it was fine and then next time, bingo! - AMON was turned off.

I have run an in-depth analysis and that was all clear.

 

Hi Gavatron, welcome to Wilders.

With this issue can you please send an email to support@eset.com and place a link to this thread. If you do not hear from Eset within 3 days (allows for weekends), please advise us here...

We would appreciate if you could keep us in the loop with your progress, as we all learn this way…

Cheers

 

Strange. But other NOD32 modules, like IMON, are up and actively running?

 

There are problems with both IMON and AMON if you reboot your pc with one of them disabled.
It's a bug in NOD.