Amazon not an authorised reseller

Discussion in 'Acronis True Image Product Line' started by DougWeller, Jun 12, 2006.

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  1. DougWeller

    DougWeller Registered Member

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    I've ordered TI from Amazon.co.uk -- now I find it's not on the list of authorised resellers Amazon.com is and Amazon.co.uk Is that really the case (and it's not from a Market seller on Amazon, it's a direct purchase from Amazon)? Or is that just an oversight?

    Thanks

    Doug
     
  2. Menorcaman

    Menorcaman Retired Moderator

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    Hello Doug,

    Hmm, I've just checked the acronis.com website and don't see either amazon.com or amazon.co.uk listed as an authorized Retailer/Reseller ("Corporate Solutions" > "Purchase" > "Resellers" or "Home and Home Office" > "Purchase" > "Retail"). Maybe I've I missed something? o_O

    Regards
     
  3. DougWeller

    DougWeller Registered Member

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  4. Menorcaman

    Menorcaman Retired Moderator

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    Hi Doug,

    O.K. I see it in the Acronis Press Release.

    Seems the 2003 press release differs from the list of Retailers/Resellers shown under "Purchase" on the Acronis website o_O. Probably a simple case of left hand not knowing what the right hand is doing o_O ;).

    Regards
     
    Last edited: Jun 13, 2006
  5. DougWeller

    DougWeller Registered Member

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    That's my guess. I'm going to assume Amazon.uk is an authorised reseller and complain like made if I have probems and Acronis says they aren't. But I don't think taht will happen.
     
  6. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello DougWeller,

    Thank you for choosing Acronis Disk Backup Software.

    Please note that Amazon is our official reseller and you can purchase the product there without any problem.

    Please do not forget to register your serial number at https://www.acronis.com/homecomputing/my/products/registration/ in order to download the latest update at Products Updates page.

    If you have any questions concerning Acronis software, please feel free to submit a request for technical support or post any of them on this forum. We will certainly try to help you in resolving any issues.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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