Am I getting ripped off here?!

Discussion in 'ESET NOD32 Antivirus' started by agentgomez, Sep 8, 2009.

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  1. agentgomez

    agentgomez Registered Member

    Joined:
    Sep 8, 2009
    Posts:
    1
    I purchased Nod32 on 9/6 and received my purchase confirmation but no second email with the serial number. Per the website I submitted a claim and was informed that I would receive help within 24 hours. Well 24 hours has passed and I re-subitted the claim. Still no service. I paid 39.00 for antivirus protection and got nothing. I hate to have a chargeback issued since I would like to use this program, but what else can I do?!!!!!!!!!
     
  2. jedi_m

    jedi_m Registered Member

    Joined:
    Jan 28, 2008
    Posts:
    93
    Location:
    Toronto, Canada
    Did you checked your Spam/Junk email Folder?
     
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,411
    If you purchased the license through www.eset.com I'd suggest calling the sales department directly. For contact information, read here.
     
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