All My Partition Lost after Restoring C:\

Discussion in 'Acronis True Image Product Line' started by mant, Jan 2, 2007.

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  1. mant

    mant Registered Member

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    All of My Extended Partition Lost After Restoring C:\

    Dear people,
    Dying thought Acronis TI may be DANGER and NOT SAFE TO USE.
    All of my EXTENDED partition is lost (marked as UNALOCATED).

    I have 1 disk with 3 partition C, D, E
    SYSTEM (C:\FAT32) | EXTENDED (D:\FAT32 E:\NTFS)

    Restoring (C:\SYSTEM) from Acronis Secure Zone (SZ)
    After entering Windows, I found that D:\ and E:\ is gone!

    I have 3 backups stored in SZ partition:
    1. C:\ Full (Fresh Windows XP SP2 October 2006)
    2. C:\ Incremental (3 December 2006 2 AM)
    3. C:\ Incremental (3 December 2006 12 PM)

    I choose to restore number 2. Then acronis ask "Do you want to using blablabla SNAP restore", I choose YES. Restoration Success.

    Reboot, reentering my windows 3 December 2 AM then exploring the drive.
    found that all my "life history" just lost! Only seeing my running Windows C:\ Partition. Where is my D:\ and E:\ o_O

    Please help me.
    This Acronis TI 9.0 fault, and what should i do now? (Get my money back? :'( )

    Regards
     
    Last edited: Jan 2, 2007
  2. mant

    mant Registered Member

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    On doing that i'm using Acronis TI (F11 DOS mode)
    Partition Magic 8 DOS undelete feature just result "nothing can be undelete".
     
    Last edited: Jan 2, 2007
  3. bulldog356

    bulldog356 Registered Member

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    I hate to break this to you...

    You can read about Snap Restore in your user manual.
     
  4. foghorne

    foghorne Registered Member

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    Ouch.

    F.
     
  5. Brian K

    Brian K Imaging Specialist

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    mant,

    Find someone who understands partition recovery. PM isn't a good tool for this. I've found Acronis Recovery Expert (on the DDS) to be much better. In the meantime, leave the Unallocated Space alone.
     
  6. mant

    mant Registered Member

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    That's the problem,
    SNAP Restore is default setting.
    so I don't see any warning if D:\ and E:\ will be lost in the job.
    Manual is 2nd. :-*
     
  7. mant

    mant Registered Member

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    I'll try Acronis RE :'(
    Thank You. (resolved)
     
  8. foghorne

    foghorne Registered Member

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    Apologies if I am misunderstanding you, or answering something you already know, but snap restore will (by design :doubt: ) restore the partitions in your image assuming it has the whole disk to play with. If you didn't backup all your partitions on your disk into the image you used for snap restore you will lose them. From the user's guide :

    When performing Snap Restore, the current Acronis True Image Home version always restores the entire system disk. Therefore, if your system disk consists of several partitions, all of them must be included into the image. Any partitions which are missing from the image will be lost.

    Depending on where on the disk your partition was written, your original data may be intact. If the original partition was overlayed outside its original boundary, some of your data will be lost.

    What you need to do is get hold of some file recovery software. The good news is that most of the them have free trials which have scanning enabled so you can see if your files are there or not before you part with any cash.

    Have a look at rstudio (http://www.data-recovery-software.net/) there are plenty of others on the net if you do a search.

    F.
     
  9. Brian K

    Brian K Imaging Specialist

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    Did Recovery Expert find and recover your partitions?
     
  10. jmk94903

    jmk94903 Registered Member

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    Now I know why they call it SNAP restore. Snap as in a mean dog just bit off part of what you had.

    I hate fail dangerous designs. Invariably, they do damage.
     
  11. shieber

    shieber Registered Member

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    As the old saw goes, it's a poor carpenter that blames the tool.

    Just as a rule of thumb, keep in mind that it helps to first read the manual or the sign on the fence that says "Dog Bites." How Snap restore works is pretty clearly marked in the manual so I don't know why you are faulting ATI on this particular case. I know a lot of people don't read the instructions but a lot of people watch Gilligan's Island too (recently remade as a drama called "Lost"), but the numbers of folks don't make it right. ;)

    sh
     
  12. Menorcaman

    Menorcaman Retired Moderator

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    Be aware that the One-Click Restore feature works in a similar manner to Snap Restore. Whilst the TI 10.0 User's Guide contains a suitable warning, there is no mention of One-Click's potential for disaster in the TI 9.0 User's Guide. You have been warned :cool:.

    Regards
     
  13. jmk94903

    jmk94903 Registered Member

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    Absolutely true, but a smart carpenter doesn't buy tools that lack belt guards or blade covers.

    A simple warning message before the Snap or One-click restore operation is begun would be the safety feature. The tool that lacks that is deficient.
     
  14. foghorne

    foghorne Registered Member

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    Actually, this is only true in western cultures. A friend of mine once worked for an international company with offices/factories in both Birmingham (UK) and Tokyo. On a visit to a Japanese factory he noticed a lathe identical to one used in the UK but without any perspex safety guards. He asked why this was allowed to be operated without such safety features, pointing out that it would be possible to accidentally put ones hand into fast rotating machinery causing serious injury. His Japanese host was confused and asked (in broken English) "Why you put hand into moving machinery?" Like it or not the western culture relies less on common sense and more on warning signs - and if they are not there when we think they should be we start to throw hissy fits.

    Is it any wonder when we expect warning signs and instructions to be pasted all over our tools that nobody ever reads the manual ?

    F.
     
    Last edited: Jan 4, 2007
  15. shieber

    shieber Registered Member

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    Interesting insight. I guess one could re-hone the old saw: It's a poor carpenter that loses fingers. ;)
     
  16. Martin Yale

    Martin Yale Registered Member

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    I just had exactly the same problem !!! Would you please tell me how you fix it?

    Thanks a lot!
     
  17. Brian K

    Brian K Imaging Specialist

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    Martin Yale, see post #5.
     
  18. MerleOne

    MerleOne Registered Member

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    Regarding lost partitions, you can also try using BootITNG (BING) from www.terabyteunlimited.com. Just burn a BING bootable CD, don't install BING on the HDD, go into maintenance mode and look for undelete or something like that.
     
  19. Martin Yale

    Martin Yale Registered Member

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    Thanks Brian,
    Seems I need to spend $50 to purchase another software from Acronis to fix a dangerous default option in their existing software. Is that why they do not want to fix it?
    I feel so frustrated about it. Any free software available? I feel even more frustrated because the data is so important to me that I don't want to risk losing them.

    Thanks

     
  20. MerleOne

    MerleOne Registered Member

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    I suppose you can fix this with a demo version from Acronis. If not, try the demo version of BING. It's fully functional for 30 days, I think.
     
  21. Brian K

    Brian K Imaging Specialist

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    Martin Yale,

    I don't know if the trial DDS will have functional Partition Recovery. Worth trying however as it's easier to use than BootIt NG.

    MerleOne's suggestion is excellent. BootIt NG is an extremely clever app. I've used it a lot but I've never tried its Undelete function. I'd expect it to be efficient. Here are the instructions...

    If you have no luck with DDS then download BootIt NG, unzip and double click makedisk.exe.

    So you can make a bootable floppy or CD.
    An enclosed PDF explains its use.

    Any questions?
     
  22. mant

    mant Registered Member

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    Yes i found my D: and E: perfect! no error with Acronis DD :thumb:
    Thank You Brian K :)
     
  23. mant

    mant Registered Member

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    Now i get it, SNAP restore...
    Thanks foghorne :thumb:
     
  24. mant

    mant Registered Member

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    I succsessfully recover my "unalocated partition" D:/ and E:/ ...
    using Acronis Disk Director Suite 10 via DOS, for you no think to buy, i've just try it. :thumb:
     
  25. dscrap

    dscrap Registered Member

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    I've posted this topic before. Still there is no fix or warning from Acronis prior to selecting snap restore. How many people have to lose partitions of data before Acronis implements a warning prior to selecting snap restoreo_O?

    A prime example of what I warned about in this thread...a year and a half ago!

    https://www.wilderssecurity.com/showthread.php?t=103113
     
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