Problem Description An analyst at Microsoft has investigated this problem and determined that an unknown error occurred in NOD32 Antivirus System. This software was created by Eset. Problem Resolution Microsoft has researched this problem with Eset, and they do not currently have a solution for the problem that you reported. Below is a list of recommendations to take that may help prevent the problem from recurring. Contact Eset for support or product updates. Additional Information If this problem continues to occur with the latest product updates for NOD32 Antivirus System, we recommend you obtain assistance and troubleshooting information directly from Eset. For more help and information about how to troubleshoot and fix common errors on your computer, please see the Microsoft Online Crash Analysis: Help, Support, and Tools article.