Alert Options?

Discussion in 'Prevx Releases' started by cistech, Oct 3, 2009.

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  1. cistech

    cistech Registered Member

    Joined:
    Oct 3, 2009
    Posts:
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    Regarding the Prevx console, under Manage your Licenses > Manage MyPrevx Users > Alerts

    My configuration:

    Select Email Alert Frequency = Once a Day

    Summary of new systems activating using this license key = enabled (All Systems)
    Summary of key events for all systems on this license key = enabled (All Systems)
    Instant alert whenever a system gets newly infected = enabled (All Systems)
    Summary of PCs with recent infections = enabled (All Systems)

    I have only received an instant alert for an infection; no summary alerts. Why not? :doubt:
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

    Joined:
    Sep 14, 2008
    Posts:
    8,242
    Location:
    USA/UK
    Hello and welcome to the forums!
    We're currently performing some upgrades to the MyPrevx web software and this function is slotted for the next round of upgrades. Currently it is a placeholder until we get all of the underlying functionality complete but it is definitely high on our priority list :)

    I'll post back here as soon as we have it functional (or you will automatically start receiving the summary reports if you have that option checked in a few weeks once we finish the integration).

    Let me know if you have any other questions!
     
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