aggressive hot kiss server problem

Discussion in 'adware, spyware & hijack cleaning' started by nuala, May 4, 2004.

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  1. nuala

    nuala Registered Member

    Joined:
    May 4, 2004
    Posts:
    3
    Hello and thank you for your help so far.

    I have an aggressive program that keeps interrupting my own usual server and replacing it with Hot kiss XXX server - which also costs £1.50 per min, which we discovered from our phone bill - and it leaves obscene pop-ups on my screen. Each time I delete this connection it comes back, and I find my homepage has been changed from Google to 777search. I have used the Ad-aware software and the log of HijackThis is below, but as I am posting this message the XXX server has just done its thing again - though at least this time I have been allowed to close it.

    Ad-aware removed 25 dodgy items.

    Is Hot kiss legal? I never knowingly consented to pay for a pornoserver!

    Many thanks for your help - Nuala.


    Logfile of HijackThis v1.97.7
    Scan saved at 18:17:47, on 04/05/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Exif Launcher\QuickDCF.exe
    C:\WINDOWS\svchost.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\sllights.exe
    C:\Documents and Settings\John\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ntlworld.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.ntlworld.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\svchost.exe /i
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    O9 - Extra button: Packard Bell (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.ntlworld.com/
    O16 - DPF: HushEncryptionEngine - https://mailserver3.hushmail.com/shared/HushEncryptionEngine.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{60DB7535-17D8-4758-93F6-DA623BAB7406}: NameServer = 194.168.4.100 194.168.8.100
     
    nuala, May 4, 2004
    #1
  2. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\svchost.exe /i

    Reboot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Delete these files
    C:\WINDOWS\svchost.exe

    then
    Reboot normally &

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R302 03.05.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    dvk01, May 4, 2004
    #2
  3. nuala

    nuala Registered Member

    Joined:
    May 4, 2004
    Posts:
    3
    Please help. The entry I was supposed to fix which was:

    04 - HKLM\..Run: [System Process] C:\WINDOWS\svchost.exe/i

    has disappeared from my Hijackthis log. I have also tried to download Spybot and each time I try, the Hotkiss server interrupts my connection and takes over and I have to disconnect. Is there anything I can do?

    thanks. Present Hijackthis log below.

    Logfile of HijackThis v1.97.7
    Scan saved at 21:50:38, on 05/05/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\lsass.exe
    C:\Program Files\Exif Launcher\QuickDCF.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    C:\DOCUME~1\John\LOCALS~1\Temp\msnmsgr.exe
    C:\WINDOWS\sllights.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\John\Local Settings\Temp\Temporary Directory 2 for hijackthis1977.zip\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.777search.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ntlworld.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.ntlworld.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\lsass.exe /i
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    O9 - Extra button: Packard Bell (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.ntlworld.com/
    O16 - DPF: HushEncryptionEngine - https://mailserver3.hushmail.com/shared/HushEncryptionEngine.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{60DB7535-17D8-4758-93F6-DA623BAB7406}: NameServer = 194.168.4.100 194.168.8.100
     
    nuala, May 5, 2004
    #3
  4. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    it's mutated


    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    O4 - HKLM\..\Run: [System Process] C:\WINDOWS\lsass.exe /i

    Delete these files

    C:\WINDOWS\lsass.exe
    C:\DOCUMENTS and SETTINGS\John\LOCAL SETTINGS\Temp\msnmsgr.exe <<<<<delete EVERYTHING in the temp folder
    then
    Reboot normally & post a new log to check
     
    dvk01, May 5, 2004
    #4
  5. nuala

    nuala Registered Member

    Joined:
    May 4, 2004
    Posts:
    3
    Thank you again for your help.

    It mutated back to the C:\WINDOWS\svchost.exe/i

    so I followed the instructions in your previous post. The C:\WINDOWS\lsass.exe/i had disappeared.

    Here is the current Hijackthis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 20:51:41, on 07/05/2004
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\slserv.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcssecs.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Exif Launcher\QuickDCF.exe
    C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    C:\Documents and Settings\John\Local Settings\Temp\Temporary Directory 1 for hijackthis1977.zip\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.ntlworld.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.ntlworld.com/
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\apps\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ActivSurf] C:\apps\ActivSurf\4448364\Program\backweb-4448364.exe
    O4 - HKLM\..\Run: [VCSPlayer] "C:\Program Files\Virtual CD v4 SDK\system\vcsplay.exe"
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Exif Launcher.lnk = C:\Program Files\Exif Launcher\QuickDCF.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: Ulead Photo Express 3.0 SE Calendar Checker.lnk = C:\Program Files\Ulead Systems\Ulead Photo Express 3.0 SE\CalCheck.exe
    O9 - Extra button: Packard Bell (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.ntlworld.com/
    O16 - DPF: HushEncryptionEngine - https://mailserver3.hushmail.com/shared/HushEncryptionEngine.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    Many thanks for your help.
     
    nuala, May 7, 2004
    #5
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