after i install this software i can't get on the web. i tried the installation in various arrangements of setting parameters and i still cannot connect. i have a broadband connection that i connect to through a router. i have windows xp. does anyone here know what might be causing this. i just reinstalled my operating system before installing nod32 so there should be nothing weird on it and i also uninstalled the norton software my computer came with. nod32 is currently uninstalled while i try to figure out this problem.