Add and Remove, error message

Discussion in 'other firewalls' started by Riverrun, Feb 28, 2007.

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  1. Riverrun

    Riverrun Registered Member

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    While trying to delete Kerio 2.1.5, windows sends the following message: An installation support file could not be installed. The system cannot find the file specified.

    It's causing a real problem.

    Is there anyway around this, I wonder?
     
  2. Pedro

    Pedro Registered Member

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    Delete or uninstall? You must uninstall a program, not delete. Or are you deleting something related after the uninstall?
     
  3. Riverrun

    Riverrun Registered Member

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    I'm trying to uninstall the program.
     
  4. TopperID

    TopperID Registered Member

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    Try re-installing the program over itself. If there's a file missing it may get replaced during this procedure.

    Then reboot and run the uninstaller again. (Do make sure you disable and exit from Kerio before attempting to uninstall).
     
  5. Riverrun

    Riverrun Registered Member

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    Thank you so much for this effective remedy. I was in quite a fix there for a few days. Long story, but thanks to the support I received here at Wilders, the problem is sorted.

    I'm so grateful.

    River
     
  6. Riverrun

    Riverrun Registered Member

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    Thanks Topper for taking the trouble to read my post and supply the very answer which I needed and thanks also to the member who PMed me.
     
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