I posted previously and received good responses to my questions. But still have queries re the vers 9 and 10/ Here in northwest Canada, the only vers available is 9, and they say that 10 will not be out for awhile. I have always had to go to a software tech to have him Ghost my notebook (toshiba xp, sp2) and it is getting costly as he tells me that I am not tech oriented and do I want to risk the contents of the notebook which i use for work by my frail tech experience to run the program and then i don't know how to install the b/u after a crash. I never have had to fix a crash, i never have had one. i have good security and scan regularly and defrag. i want to be able to do an incremental b/u which the techie never wanted to do with Ghost for whatever reason he did not say. Now what I really wanted to know is what is the benefit of waiting for vers 10 which the stores say is not available yet. Only vers 9. I need an easy to understand b/u program that I can use myself and good simple instructions to follow. Do i wait for vers 10 or is 9 fine for me? I would appreciate experienced advice from users, and as well does 10 fix a lot of bugs in vers 9 Thankyou for your time.